Frequently asked questions

We sure hope this doesn't happen, but we have ensured that you are fully covered with insurance, which is included when you book with us! You can find all the information you need on insurance on Our Van (javascript:void(0))page.

As much as we adore all pets, we have made the decision to only allow some animals in our camper due to hygiene and safety. This is limited to one well behaved dog. However, please be aware that a pet surcharge of £50 will be applied to your stay, and you can find all the information you need on this in our policy on Our Van (javascript:void(0))page. If you wish to enquire about a particular pet you have, please get in touch below!

As our business is brand spanking new, we are currently asking that you stay within the mainland UK. We will be looking to reduce the restrictions on overseas travel when COVID restrictions ease worlwide. If you have a particular request, please don't hesitate to get in touch with us below.

Collection time is between 8am and 8pm, when booking please provide us with your ETA. Drop-off is also between 8am and 8pm, and we ask that you return the van with a full tank of diesel, the same way it will be when you come to collect. We offer secure parking on our private land at an additional cost of £5 per vehicle per night, which you can easily add on when creating your booking with us.

To make life easier, we have made a YouTube page demonstrating how all the equipment in our van can be used. You can find all our tutorials by clicking here!(https://www.youtube.com/channel/UCBYszZ2rJcW8P34qbV0CGLA)